Get the app

Landlord not returning your deposit?

Stay calm and keep everything in writing. Most deposit disputes are settled by whoever has better proof.

1. Collect your proof

Gather your rental agreement, the deposit payment proof (UPI UTR or bank statement), rent payments, move-in and move-out photos, and any chats about repairs. Dated photos of the flat at move-in are the strongest evidence that damage was already there.

2. Ask in writing

Send a short, polite message: the date you handed over the keys, the deposit amount, your refund details and a reasonable deadline (for example 15 days). Ask for an itemised list with bills for any deductions.

3. Question unfair deductions

Normal wear and tear — slightly faded paint, small marks, old fittings wearing out — is generally not a valid reason to deduct. Deductions should match actual costs. Use our deposit calculator to see what's reasonable.

4. Send a final reminder

If there's no reply, send a final reminder that you'll take formal steps if it isn't resolved by a date. Many cases settle here.

5. Know your formal options

You can send a legal notice through a lawyer, and depending on your state and the amount, approach the Rent Authority set up under your state's tenancy law, a consumer commission, or a civil court. Rules and procedures vary by state, so speak to a lawyer for your situation.

Next time, start with proof

RentProof creates a move-in report your landlord acknowledges, compares before/after photos at move-out, and writes the deposit request and final reminder letters for you. Free.

Get RentProof free

General information, not legal advice.